Our Global Wave team has exceeded our expectations. They put our needs as a priority and have used their vast banking experience to guide us through the loan workflow process. Credit Track is better and more robust than they represented during the sales presentation. It is allowing us to expedite the end-to-end commercial loan process.
Global Wave is the only company I’ve talked to that can back up their ROI and efficiency claims.
Global Wave Group was an integral part in starting my company. They are IT experts and they keenly understood my business; financial services. That knowledge led to innovative thinking and cost effective solutions.
The Global Wave Team speaks the same language as our staff and clearly comes from a Banking background. I am convinced that their ability to clearly understand our needs led to a faster and less expensive installation.
Global Wave has taken the time to understand our business. Their product, Credit Track, has finally allowed us to move to a paperless environment and an automated workflow process.
Portfolio Track allows us to support our business units to take on more transactions. Its scalability and support offer us a tremendous benefit. It is clear that it was designed by former bankers.
Everyone was super impressed that we could coordinate clients contacts around a specific, extraordinary issue [COVID-19] so quickly and efficiently. Thank you Credit Track!! We look like heroes and geniuses.
Global Wave dug in and really understood our processes and workflow before signing a contract. Not only did that make the implementation go off without any problems, but our people adopted the product far quicker than we expected.
The most impressive part of working with Global Wave has been their outstanding customer service and knowledge of their product and of the banking industry as a whole. The Global Wave team has been so wonderful to work with and always goes out of their way to ensure they exceed our expectations.
Global Wave truly understood our needs from a banker’s perspective. Their software will allow us to efficiently manage our loan portfolio as well as track customer/prospect information to maximize new business opportunities. As a company that prides itself on outstanding service, we were impressed with the responsiveness of the Global Wave team and their ability to anticipate our needs.